Employee Workforce Support
Help for employees using the Verdo Workforce app
Typical Response Time
Our support team responds within 1 business day. For urgent issues like being unable to clock in, contact your manager directly or call us.
How do I clock in and out?
From your workforce dashboard, tap the Clock In button when you start your shift. When your shift ends, tap Clock Out. Your hours are automatically recorded and sent to your manager for review.
How do I see my work schedule?
Open the Schedule section from your sidebar. You'll see upcoming shifts assigned to you, including dates, start and end times, and any notes from your manager.
How do I complete assigned tasks?
Go to the Tasks section to see tasks assigned to you or your department. Tap a task to view details, then mark it as In Progress or Completed when finished.
How do I view my timesheet?
Open the Timesheet section from your sidebar. You'll see a list of all your clock-in and clock-out entries with total hours worked.
Can I message my manager or coworkers?
Yes. Use the Messaging section to send messages to other employees in your workforce domain. Select a colleague from the list and start typing.
How do I complete training modules?
Go to the Training section to see assigned modules. Tap a module to start, and your progress is tracked automatically. Some modules may be marked as required by your manager.
How do I fill out a report or checklist?
Open the Reports section to see reports assigned to you. Tap a report to begin filling it out. Daily reports open at their start time and are due by the specified time.
I forgot my login password — what do I do?
Contact your manager. They can reset your password from the Employees section in the Management Suite. If you're unable to reach your manager, email us at info@verdohq.com.
Report a Workforce App Issue
Having trouble with the Workforce app? Email us at info@verdohq.com with a description of the issue and we'll resolve it promptly.